Refund policy
All autograph and photo op ticket sales are FINAL unless the autograph guest CANCELS their appearance. Customers who have purchased tickets for an autograph guest who has CANCELLED their appearance will have their respective purchases refunded automatically within five (5) business days after the scheduled event to their original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
*Dates, times, and locations are subject to change.
In purchasing your tickets, you agree to the Terms of this Refund policy.
If you have any questions, comments, or complaints regarding the Refund policy, please contact us at:
1(607) 269-7567
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.